Hands writing in a notebooks with a laptop in the distance

Salary: Circa £50,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working

Reporting to: Head of IT

Location: London WC1X

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)

About Us 

Help Musicians and sister charity Music Minds Matter are powered by music, which is why they empower and support those who create it and make it happen. 

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music. 

Sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them. 

About the role 

Anderson Quigley are working with Help Musicians to appoint a hands-on and customer-oriented Infrastructure and Support Manager to join their technology team, and report into the Head of IT. The Infrastructure and Support Manager will lead in the implementation, management and retirement of Help Musicians’ cloud and on-premises infrastructure and services, ensuring they are scalable, secure, and kept updated. The postholder will be responsible for managing a small team delivering support to circa 70 users.

For further information on the role, please visit Anderson Quigley’s website below.

About you 

The ideal candidate will have experience supporting and managing cloud and on-prem infrastructure and services; knowledge of network and systems security; hands-on experience of MS Office 365 and Azure; configuring servers; managing firewalls and network configurations and telephony experience. In addition, you should have a commitment to providing excellent customer service and driving your team to deliver the same.

We are seeking a passionate, results- driven team player who enjoys building colleague relationships and developing others. This is a fantastic opportunity to join us as we go in to 2024, to help us achieve our ambitions to provide more support and reach more people than ever before.

How do I apply? 

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.

All enquiries and applications should be made to Grace / Lucy at Anderson Quigley. Please get in touch with Grace or Lucy via email- lucy.​pickering@​andersonquigley.​com / grace.​tattersall@​andersonquigley.​com