At Help Musicians we are committed to making our website accessible to everyone, regardless of the technology or the ability of the user. We are working to increase the accessibility and usability of our website and adhere to available standards and guidelines.

The following highlights the various issues we have addressed with the objective of achieving a high level of accessibility.

Help using this website


  • The navigation is logical and consistent throughout the website
  • Clicking on the Help Musicians logo at the top of any page will take you back to the homepage
  • Every page contains a “Skip navigation” link located at the top of the page.
  • Breadcrumb trails highlight the location of each page within the site structure
  • There is a site search at the top of each page


  • Content is written as clearly as possible in a clear, readable font.
  • Headings are clear and follow a logical structure
  • Text size can be changed in most browsers by using View > Text Size in the browser menu bar or using the key combination of Ctrl and "+/-".


  • Links are written to make sense out of context
  • Where applicable, links may also have title attributes which describe the destination of the link in greater detail.
  • Links open in the same window unless linking to external websites or otherwise stated.
  • Links within content are identified by being underlined.


  • Embedded documents will include filename, format and file size.
  • To read PDF documents you will need to have the Adobe Acrobat reader which you can download for free from the Adobe website. The Adobe website also includes further information on PDF accessibility.


  • All graphics and images in our website have alternative text that describes the contents or function of the image. This description will be displayed when images are turned off, on a text-only browser or as a ‘tool tip’ in certain browsers when the mouse pointer is moved over the image.


  • Colours usage on our site has been considered so they provide sufficient contrast for all users to read the pages easily.


  • Form fields have appropriate text labels, fieldsets and legends


  • Tables have not been used for layout purposes
  • Data tables will have appropriate summaries explaining the purpose of the content within them


  • Videos have not been set to play automatically.

Assistive technologies

We have also included features that are particularly useful for those using assistive technologies. These include:

  • A Skip Navigation link at the top of the page allowing users to jump straight to the main content of the page.
  • All the pages on our website are "device independent" and can be navigated by using a keyboard, mouse or combination of the two.

Accessibility limitations

While every attempt has been made to make this site accessible, it does include technologies and features that may cause accessibility issues. These include:

  • Adobe PDF downloadable documents
  • Microsoft Word, Excel and PowerPoint downloadable documents.

We make every effort to overcome these limitations by improving their accessibility and where possible, will provide accessible alternatives. If however you experience any accessibility problems with our site, please contact us.

Help Musicians does not assume responsibility for third party applications.

  • Links present on some pages allowing you to share content on your Twitter or Facebook accounts are supplied by a third party application. This content may include inadequately labelled links or invalid HTML markup.
  • Use of third party video players means video controls may not be fully accessible.

The World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) are the common standards followed on accessible websites. This website aims to conform to level AAA of the WCAG v2.0.

The website has been developed to conform to W3C standards for HTML (HyperText Mark up Language) and CSS (Cascading Style Sheets). Additional technologies including JavaScript have been used but the site is not reliant on these to provide access to content.

The site has been designed to be compatible with most leading web and mobile browsers;
Web browsers

  • Internet Explorer 7, 8, 9 and 10
  • Mozilla Firefox
  • Google Chrome
  • Safari 5+
  • Opera 11+

Apple Mac OSX

  • Google Chrome
  • Safari 5+
  • Mozilla Firefox


  • iPhone 3GS+
  • iPad
  • Android 2.2+
  • Blackberry Torch 9800
  • Blackberry Bold 9780

The site has been designed to function adequately on Internet Explorer 6; however the visual experience may be simplified in order to permit for compatibility.

Where advanced styling techniques are used there may also be minor aesthetical differences in Internet Explorer 7 & 8.  

Useful links

If you need more information and guidance on using the web and your computer, we have provided some useful links to help (the following links will all open in a new browser window):

Contact us

If you have any questions or suggestions regarding the accessibility of this site, please email [email protected] as we are continually striving to improve the experience for all visitors.