Work for us


Help Musicians is an independent charity with an extraordinary history. For nearly 100 years we have provided a broad spectrum of help, support and opportunities to empower professional musicians through times of great need and times of opportunity, providing a lifetime of support when it is needed most.

The charity takes a personalised approach through its unique, integrated programme offering assistance across health and wellbeing, business skills and creative development. Our strong reserves have enabled us to react to the pandemic with a significant increase in the level of support we offer.

Help Musicians aims to make a meaningful difference to the lives of professional musicians and is passionate about creating a world where musicians thrive.

You can find details of the roles we are currently recruiting for below.


CRM Marketing Manager

Salary: Circa £36,000, dependent on experience - plus 10% pension, health care cash plan and a range of other great benefits.

Location: London WC1X - currently home working.

Contract Type: 1-year fixed term contract, with potential to extend

About the role

The CRM Marketing Manager is a newly introduced post to assist in the implementation of a new CRM system at Help Musicians and to ensure the charity receives maximum business value from the solution as its functionality is further progressed, specifically focussing on Communications and Fundraising benefits. This role will lead in scoping and developing new functionality to meet business goals and enable day-to-day key stakeholder relationship management.

The role will report to the Head of Marketing and Communications, and will work closely with colleagues across IT, Fundraising and Marketing and Communications on a day-to-day basis.

The role is currently offered on a one-year fixed-term basis, with a view to contributing to the overall implementation of our CRM across the charity. Given the direction of the charity becoming evermore digital, there may be scope for the role to be extended beyond 2021.

About you

Our ideal candidate must have extensive experience and knowledge of MS Dynamics, or another CRM system and demonstrated experience organising and managing automated communications, with a view to achieving business goals – relationship management, fundraising targets, etc. You must have an analytical mindset, with the ability to propose efficient communications solutions to meet business needs. A deep understanding of developing content for target audiences is essential.

This is a fantastic opportunity to join us at an exciting time in our centenary year, to help us achieve our ambitions to provide more support and reach more people than ever before.


Please find the applications forms below (ensure both are completed) and a full job description.

Deadline for applications: 28 February 2021

All enquiries and applications should be made to

HM Application Form Part 1 105.19KB DOCX document

HM Application Form Part 2 98.61KB DOCX document

CRM Marketing Manager Job Description 35.17KB DOCX document