Help Musicians is a charity that loves music and for 100 years has been working hard to make a meaningful difference to the lives of musicians across the UK. We want to create a world where musicians thrive.
A musicians’ life can be precarious with ups and downs throughout a career. Opportunities must be hard-won, whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues to navigate. In addition, training can take many years and, along with investing in instruments and other equipment, puts up financial barriers to creative progression. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity - ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Sadly, the impact of the pandemic means the charity is needed more than ever in 2021, its centenary year. Last year we were able to provide financial hardship support to over 19,000 music creators and increase access to our mental health services by 40%. In 2021, this ongoing need will continue at scale while the music sector recovers and rebuilds.
Love Music: Help Musicians
You can find details of the roles we are currently recruiting for below.
Musicians Engagement OfficerS
Package: circa £27,000 per annum dependent upon experience, plus a range of competitive benefits
Location: London - Currently home-working in line with current government advice, with a view to moving to hybrid working (a mixture of homeworking and office-based working) in early 2022.
Hours: Full-time, 35hrs per week
Contract: Permanent
Help Musicians is a charity which has been supporting musicians for over 100 years and is needed more than ever right now, as musicians try to recover from the impact of the pandemic. In 2022, the charity is seeking to reach many more musicians across the U.K, raising awareness of the breadth of support on offer to professional musicians from all genres of music. The newly formed Musicians Engagement Team acts as the primary contact point for musicians seeking information on how the charity can support their needs; managing enquiries across multiple channels, allowing musicians a choice to communicate in the way that they wish. We are looking for people to join this team.
At Help Musicians, we love music, and believe the people behind the music really matter. Join us as a Musicians Engagement Officer and help us ensure more musicians get the support they need to thrive.
About the role
Key responsibilities of the role:
- Offering musicians a first-class service by providing information and advice on the range of support on offer
- Guiding musicians through the application process – where applicable, presenting our support, offering tailored support on application specifics, and checking eligibility for support where relevant
- Presenting information about the breadth of support on offer to groups of musicians to improve awareness
About You
We are looking for individuals with proven communication skills (both written and verbal), great planning and organisation skills and the ability to build engagement and be empathetic to an individual’s needs.
How do I apply?
To find out more about the role and required skills and experience, please find our Job Description and Person Specification below.
Please complete both parts of our application form (part 1 and 2 below) and submit these to our HR team at [email protected] and by the deadline below.
Deadline for applications: Monday 24th January, 9am. All enquiries and applications should be made to [email protected]
T: 020 7239 9100
HM Application Form Part 1 105.19KB DOCX document
HM Application Form Part 2 98.61KB DOCX document
Musicians Engagement Officer - Job Description 99.72KB DOCX document
Experience Manager
Package: circa £40,000 per annum, plus a range of great industry-leading benefits
Location: London - Currently home-working in line with current government advice, with a view to moving to hybrid working (a mixture of homeworking and office-based working) in early 2022.
Hours: Full-time, 35 hrs per week
Contract: Permanent
Help Musicians is a charity which has been supporting musicians for over 100 years and is needed more than ever right now as musicians try to recover from the impact of the pandemic. In 2022, the charity is seeking to reach many more musicians across the U.K, raising awareness of the breadth of support on offer to professional musicians from all genres of music. The newly-formed Musicians Engagement Team acts as the primary contact point for musicians seeking information on how the charity can support their needs and we are seeking a manager to lead this team and ensure all musicians receive a responsive, empathetic and tailored response at all times.
About the role
Key responsibilities of the role:
- Ensuring the delivery of information, advice and support offered across all channels positively engages with musicians and demonstrates our understanding of their needs.
- Providing effective leadership to those working in the Musicians Engagement team
- initiating improvements to operations to ensure resources are used effectively to reach. more musicians – designing key metrics to measure success.
About You
We are looking for an individual with previous management experience within a service environment; leading a team of individuals to deliver and consistently exceed musicians’ expectations in terms of their interactions with the charity. Previous experience of managing communications across different channels is a key requirement along with the design of processes and metrics to successfully measure service outcomes. Exceptional written and verbal communication skills are essential.
At Help Musicians, we love music, and believe the people behind the music really matter.
How do I apply?
To find out more about the role, please find our Job Description and Person Specification below.
Please complete both parts of our application form (part 1 and 2 below) and submit these to our HR team at [email protected] and by the deadline below.
Deadline for applications: Monday 24th January, 9am. All enquiries and applications should be made to [email protected]
T: 020 7239 9100
HM Application Form Part 1 105.19KB DOCX document
HM Application Form Part 2 98.61KB DOCX document
Experience Manager - Job Description and Person Spec 100.40KB DOCX document
HR & Recruitment Administrator
Salary: circa £25,000 per annum (dependent on experience), plus a range of great industry-leading benefits
Location: London (currently full-time home working, with return to min 2 days per week in the London office WC1X 9JS, when restrictions allow)
Contract: Permanent, Full-time, 35hrs per week (Mon-Fri 9am-5pm)
This is a fantastic opportunity to join Help Musicians’ Human Resources team at a time of exceptional growth to help us achieve our ambitions to provide more support and reach more musicians than ever before.
About the role
This is a pivotal role within our HR team, with responsibility for the administration of all Help Musicians recruitment and selection, onboarding, and employee life-cycle activity.
You’ll act as the primary point of contact for HR enquiries, offering information, advice and administrative support to applicants, employees, and managers, at all stages of their interaction or employment with Help Musicians.
The role is varied and one where you’ll have the opportunity to develop your knowledge and skills across the broad spectrum of HR.
About you
You’ll be keen to develop your career in HR, and will have:
- Either some previous experience in a similar HR administrative role, or knowledge of HR and recruitment practice and experience in office administrative processes.
- Proven communication skills (both written and verbal)
- Great planning and organisation skills, with the ability to manage multiple pieces of work at the same time and to meet deadlines
- Exceptional customer service skills gained in a responsive service environment
How do I apply?
To find out more about the role and required skills and experience, please find our Job Description and Person Specification below.
Please complete both parts of our application form (part 1 and 2 below) and submit these to our HR team at [email protected] by the deadline.
Deadline for applications: Monday 31st January, 9am
All enquiries and applications should be made to [email protected]
T: 020 7239 9100
HR & Recruitment Administrator - JD & Person Specification 38.01KB DOCX document
HM Application Form Part 1 105.19KB DOCX document
HM Application Form Part 2 98.61KB DOCX document
IT Support Assistant
Salary: £22,000-23,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits
Location: London, WC1X
Contract: Fixed-term contract (12 months), Full-time
About the role
This is an exciting opportunity for someone to join Help Musicians’ IT Team. The IT Support Assistant will be at the heart of day-to-day IT activities and act as a first point of contact and support for colleagues across the organisation. Working closely with others in the team, the successful candidate will assist in the configuration and maintenance of the organisation’s IT infrastructure and be involved with project work to advance Help Musicians’ strategy and services through technology.
About you
We are looking for someone who is a confident communicator and problem solver. You will have excellent interpersonal skills and a willingness to help others through training and technical support.
The successful candidate will need to demonstrate a drive for delivering high quality customer service and a passion for learning new skills. As a part of the wider IT team, you should be comfortable collaborating with others to tackle problems and be prepared to work with internal and external contacts to identify issues and devise solutions.
Please see our job description and person specification for more details on technical skills, knowledge and experience required to be successful in this role.
How do I apply?
To find out more about the role and required skills and experience, please find our Job Description and Person Specification below.
Please complete both parts of our application form (part 1 and 2 below) and submit these to our HR team at [email protected] by the deadline.
Deadline for applications: Wednesday 2nd February, 9am
All enquiries and applications should be made to [email protected]
T: 020 7239 9100
HM Application Form Part 1 105.19KB DOCX document
HM Application Form Part 2 98.61KB DOCX document
IT Support Assistant - JD & Person Specification 58.08KB DOCX document