Protect your hearing

Hearing is a basic tool for most musicians, but it is fragile and at risk of being damaged by the work they do — research shows that musicians suffer noise-induced hearing loss more than the general population

It is very difficult to spot the early signs of hearing loss, so it’s worth having a regular, ideally annual, hearing test.

Typically only some frequencies go, so things don’t get quieter, it’s just that some sounds get less distinct.

Remember, noise-induced hearing loss is 100% preventable and 100% irreversible.

To be eligible you must:

• have the right to live and work in the UK
• have either earned the majority of your income from one (or more) of the roles listed below for the past two years, or have done so for a total of 5+ years throughout your career
• be aged 18 or over at the time of application

Students are not eligible for hearing protection support.

Limited funding is available for student members of The Musicians’ Union and The Independent Society of Musicians.

To check eligibility, contact membership@​ism.​org or membership@​themu.​org.

You can apply if you’re a professional musician or work in certain fields within music. All of the professions we can currently offer this support to are listed below:

• Accompanist
• Arranger
• Composer
• Conductor
• DJ (not radio)
• Instrumentalist
• Instrument maker
• Instrument technician
• Mastering engineer
• Musical director
• Musician
• Music therapist / music facilitator
• Peripatetic teacher (self-employed)
• Piano tuner
• Producer
• Repetiteur
• Singer
• Sound engineer

This list is reviewed on an annual basis to ensure that we can adapt to changing needs of the industry.

There is a one-off payment of £50 (25% discount available for Musicians’ Union and ISM members).

You will receive a hearing assessment and ACS hearing protection.

Simply complete our online form and Musicians’ Hearing Services will contact you within 15 working days.

In the unlikely event that you have not heard from them, please contact info@​musicianshearingservices.​co.​uk or call 020 7486 1053.

If you are in receipt of JSA, ESA, Universal Credit or working tax credit, or if you are receiving long-term financial support from Help Musicians then we can support you with the cost of this service.

Please contact Help Musicians after applying and before your first appointment to discuss.

Please note we are unable to cover additional costs associated with late cancelation or missed appointments. See What happens if I need to change, cancel or don’t attend my appointment? below for further information. 

Payment will be taken at the time of booking your appointment.

An audiologist will give you a full hearing assessment and impressions will be taken of your ears. They will give advice on ear care and advise on hearing protection.

If there is any soft wax in the ear the audiologist will offer ear care removal services at a cost of £40. Should you prefer to see your GP for this your appointment will be re-booked for after any wax has been removed.

The appointment will take approximately 30 minutes, or 45 minutes if wax removal is required.

Yes. The audiologist can only take impressions of ears if they are wax-free, otherwise they cannot take a true impression of your ears and your ear protection will not have a snug fit.

You can request wax removal via your GP in advance if you prefer.

Cleaning your ears with cotton buds to remove wax is not recommended and can cause damage.

No, not until the infection is cured. If you haven’t done so you should contact your GP or an ENT consultant for further advice.

If the ear is infected or if there is any significant abnormality in the ear, the audiologist will refer you for further medical attention with your GP or consultant.

You will receive ACS PRO series custom-made earplugs. The attenuation (different filter strength) will be discussed at your appointment.

The earplugs are clear, however you can also choose from 25 colours and request detachable neck cords for no extra charge (normal price would be £10 for colours & £10 for the cords).

These earplugs are designed to allow interchangeable filters, and you can change your filter’s attenuation level within 30 days of receiving your earplugs.

Beyond this period your clinic can provide additional filters, although charges will apply.

Different attenuation Pro Filters available are 10, 15, 17, 20, 26, 27.

From your appointment date your custom-made earplugs will be ready within 15 working days.

Earplugs will be posted to your postal address by a tracking service at a cost of £4, although you can collect them for free from the London or Manchester clinics.

If someone is collecting them on your behalf, please notify the clinic in advance.

Please talk to your audiologist at your appointment for details on further tinnitus and hearing therapy management appointments.

For more about tinnitus and local support groups please visit tin​nit​us​.org​.uk

This service only includes the costs of one set of hearing protection and unfortunately we can’t issue replacements for lost, stolen or broken earplugs.

We recommend that you include your bespoke hearing protection on your home contents insurance. 

If you do lose them then you will be able to re-order replacements over the phone at a cost by calling Musicians’ Hearing Services on 0207 486 1053.

This service is designed for individual musicians, whether salaried or freelance. It is not a replacement for employer responsibilities under the Control of Noise At Work Regulations 2005 (CNAR).

We encourage individuals to apply to us but are not able to accept applications submitted by an employer on behalf of a musician. If you are an employer, you can contact the Musicians’ Union to discuss your responsibilities and liabilities under the CNAR 2005 legislation.

You must provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. A fee of £50 will be charged by Harley Street Hearing for cancellations made with less than 24 hours’ notice or if you don’t attend your appointment and need to re-book. Full details of this policy will be provided when you are offered an appointment. 

How to cancel or reschedule:

Phone: Call 0207 486 1053 to speak with a receptionist.

Email: Send an email to info@​musicianshearingservices.​co.​uk with your appointment details and the reason for cancellation or rescheduling.