Marketing Communications Officer

Salary: From £30,000 — £32,000 per annum ‑ dependent on candidate experience, plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working

Reporting to: Senior Digital Marketing Officer

Location: Hybrid working with a minimum of 2 days in the London office (WC1X) and 3 days at home, with flexibility to attend the London office more regularly as the needs of the role dictate

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday) 

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.

Musicians give us so much, but what they do often means baring their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.

Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.

Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love. 

We have an exciting opportunity to join our Marketing, Communications and Engagement team in a newly created Marketing Communications Officer role.

This role exists to support the planning and delivery of integrated, multi‑channel marketing campaigns that drive awareness, engagement and impact across our Brand, Services and Fundraising activity. Working closely with the Senior Marketing Communications Officer and Marketing Communications Manager, you will play a key role in bringing campaigns to life across social media, email, web and paid channels.

You’ll be responsible for creating and coordinating content tailored to different platforms, ensuring campaigns are delivered consistently, on time and aligned to agreed objectives and KPIs. From drafting social content and email campaigns to updating website journeys and supporting paid activity, you’ll help deliver joined‑up campaigns that create a seamless experience for our audiences.

By supporting campaign execution and performance tracking across channels, you will help improve reach, engagement and conversion — ultimately ensuring more musicians and people in music can access our services and support.

To be successful in this role, you will have experience supporting or delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web. You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms.

Highly organised, you’ll be able to manage multiple campaign elements, deadlines and incoming requests, while maintaining excellent attention to detail. You’ll be comfortable using data from different channels (such as social, email and web metrics) to monitor performance and inform improvements.

You’ll bring a proactive, collaborative approach, with strong communication skills and a genuine interest in creating effective, audience‑focused campaigns that deliver impact.

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

Please download both parts of our application form (part 1 and 2), complete and submit these to our People and Culture team at recruitment@​helpmusicians.​org.​uk by the deadline below.

Deadline for applications: Tuesday 9 June, 9am

Our commitment to EDI

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background. 

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

Find out more about our values, employee benefits and what it’s like to work at Help Musicians here.

All enquiries and applications should be made to recruitment@​helpmusicians.​org.​uk

T: 020 7239 9100